our terms policy

Payment

We accept payment from all major credit/debit card through PayPal. Buyers get covered up to $2,000 USD as well as Seller.

Shipping & Handling Time

We use Standard Registered Airmail (provide by Pos Indonesia) as our default flat-rate shipping provider. There is tracking number but, it’s LIMITED (it’s mean only trackable when the packages departed from Indonesia or arrived to Destination Country Custom).

The other option is DHL / EMS (Express Mail Service). The fee is varies based on the weight of the total packages.

The Handling time is max. 3 business days since your order payment is received.

Delivery Time

Standard Registered Airmail (Flat Rate fee) = 3 -4 weeks since it’s shipped (max),
EMS (Express Mail Service) = 5 – 7 Business Days since it’s shipped (max),
DHL Worldwide Express = 3 Business Days since it’s shipped (max).

Refund/Exchange/Cancellation

All order is not REFUNDABLE, except You receive the wrong order (ex: we sent you a wrong size, colour, or design).  We will refund all of the payment exclude shipping fee. All Refund will be made through PayPal.

Exchange is not applicable. Please make sure your size, colour, or design you want before pay, we do not accept an exchange or refund which caused by you choose the wrong size.

Cancellation is prohibited once the payment is received by PayPal.

If you have any other question regarding order process or your order, you may contact us through live-chat or drop me an email adiputra.yunus@gmail.com

Thank you